Training Specialist

Job Number: 21-371-8166 

Job Summary: The Learning and Development Specialist is responsible for facilitating training and developmental experiences that support employee performance, cultural competence, learning and personal growth. Under the direction of the Learning and Development Director, the Specialist implements best practices to ensure that course content and delivery reflects current trends in adult learning. The Learning and Development Specialist is a strong presenter and can communicate effectively verbally and in writing to diverse audiences and group sizes. 

The Learning and Development Specialist's duties include: In-classroom instruction, including CPR, de-escalation, cultural responsiveness, and leadership development; other courses to be determined based on agency needs Update training content according to best practices in cultural competency and adult learning principles Support Integral Care's CE provider status by reviewing course content for CEU eligibility as it applies to the following licenses: LMFT, LMSW, LCSW, LPC, and TX Addiction Professionals Guide subject matter experts toward training strategies that lead to on-the-job performance improvement design and produce learning materials in a variety of formats including print, graphics, audio, video, animation and multimedia to support teaching, learning, and on-the-job information needs Provide support to instructors, including quality reviews of agency training content, recommend improvements to course content and delivery, and share resources to improve classroom engagement Implement best practices in the use of technology and multimedia hardware/software to improve learner engagement and understanding Contribute to ongoing professional development communications, including the agency newsletter, SharePoint website, and other marketing avenues Maintain awareness of mandatory training requirements outlined by the Texas 

Learning and Development Specialist participates in committees that advance staff development. Provides general support for learning and development events, including the Dynamic Development Conference, leadership program, and orientation. This position works under general supervision with moderate latitude for initiative and independent judgment. The Learning and Development Specialist travels to multiple Integral Care sites to facilitate classes; in classroom instruction occurs up to 50% of the time. 

Regular, predictable attendance is an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule. 

Knowledge, Skills and Abilities:

  • Demonstrated ability to create lesson plans, instructor and student guides, as well as job aids. Demonstrated ability to write error free instructional text, audio and video scripts. 
  • Demonstrated ability to use a consultative and persuasive approach with stakeholders. 
  • Ability to analyze problems to recommend appropriate training solutions. 
  • Demonstrated time management and organizational skills as evidenced by the ability to make rapid progress on multiple projects simultaneously. 
  • Ability to work in a fast paced, continuously evolving environment. 
  • Must be able to maintain confidentiality and protect sensitive information. 
  • Strong collaboration and interpersonal skills, as demonstrated by the ability to facilitate groups, teach adults, and speak fluently in public. 
  • Strong written communication; writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet reader needs. 
  • Creativity, innovation and openness to learn new things and meet new challenges. 
  • Working knowledge of barriers that affect individuals with mental illness and intellectual and developmental disabilities. 
  • Ability to learn and master new software.


  • Graduation from an accredited four-year college or university with a major in an educational, educational technology, human resources, psychology or comparable field of study.



  • Current and valid driver's license and a clean driving record.??

  • Current CPR Instructor Certification from the American Red Cross or American Heart Association.
  • Current Safety-Care Instructor Certification from QBS, Inc.



  • 1 - 3 years' experience using software to create eLearning courses. 
  • Working knowledge of instructional design concepts, including the ADDIE model, adult learning theory, and rapid curriculum development.
  • Proficient in Microsoft Office Suite, including Word, PowerPoint, and Excel.


  • Experience in a healthcare education environment preferred.

Hours:  Full-time; Monday-Friday, 8:00am-5:00pm. 

Salary:  $55,602 annually. 

Why join us:  Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities. 

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits: 

  • Medical, Dental and Vision insurance

  • Generous vacation/holiday/sick leave 

  • Life and Short-term/Long-term Disability Insurance

  • Employee Assistance Program (EAP)

  • 403(b) retirement account

  • 401(a) employer contribution retirement account

  • Gold's gym membership discount

  • Mileage reimbursement

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages:  Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)