ACT Care Coordinator (QMHP)

Job Number: 24-5494 / 24-6863 / 24-5425 / 24-5937

Job Summary: Integral Care has three ACT teams that support clients with complex mental and physical health needs, who frequently use emergency health services and/or interact with the criminal justice system. Integral Care's ACT team includes social workers and counselors who focus on mental health and case management, a housing specialist, a substance use counselor, a peer support specialist, a registered nurse and an advanced practice nurse.

The team serves adults who live with mental illness and substance use disorder. Focusing their care on three specific areas: frequent and intensive psychiatric emergencies, chronic homelessness and frequent involvement with the criminal justice system. 

The ACT teams fit their services to the needs of the client. The complexity of those needs require the team to be involved in all aspects of client care. Including, routine healthcare visits, crisis episodes, incarcerations and psychosocial needs including housing, employment and family support.

The team promotes health and well-being by providing access to treatment, rehabilitation and support services. Services include 24-hour mental health crisis support, one-on-one emotional support, medications, housing support, access to medication, nursing services, drug and alcohol treatment and help building daily living skills. The team brings services to clients at home or in the community.

Integral Care's ACT team works with primary healthcare providers, hospitals, Austin Police Department, defense attorneys, payees/guardians and more to support the health and well-being of clients.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to be committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Integral Care defines diversity broadly to include race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, age, and other groups.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

  • Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field.

License:

Required:

  • Current and valid driver's license and a clean driving record.

Hours: Full-Time.

Workdays: Monday-Friday (Rotating on call after hours/weekends/holidays).

Workhours: 8:00AM-5:00PM. 

Salary: $22.35 - $23.47 an hour based on education plus and additional 10% crisis stipend.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

  • Medical, Dental and Vision insurance
  • Generous vacation/holiday/sick leave
  • Life and Short-term/Long-term Disability Insurance
  • Employee Assistance Program (EAP)
  • 403(b) retirement account
  • Gold's gym membership discount
  • Mileage reimbursement

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages: Spanish, Chinese, Vietnamese, Korean, or Burmese.(PM16)

QMHP Keywords: Qualified Mental Health Professional, QMHP, Case Manager, Rehabilitation Specialist, Service Coordinator, Mental Health Professional, Mental Health Specialist, Social Worker