Job Number: 23-616-9999

Job Summary: PES is a walk-in clinic that provides immediate interventions to persons experiencing a mental health crisis. Clients can meet with a counselor, discuss steps to keep themselves safe, meet with a prescriber for potential medication interventions, and obtain information about other programs that could be helpful for them. Individuals in psychiatric crisis are entitled to a timely evaluation and assessment when presenting to PES. PES provides interventions to residents of Travis County in acute psychiatric crisis or at risk of serious deterioration. PES may continue to provide crisis stabilization support with individuals on a transitional, temporary basis until the crisis is stabilized and/or successful linkage and referrals have been made. The goal is to provide needed treatment in the community with a goal of lowering the number of inpatient hospital days, incarcerations, and the accompanying monetary cost to the community. 

In a broad sense, PES staff provides therapeutic crisis interventions including: 

• Assessment
• De-escalation of crisis
• Initiation, adjustment, restart and/or monitoring of medication regimens
• Facilitation of voluntary hospitalizations
• Crisis counseling
• Referral and linkage to on-going community services 

The Crisis Specialist QMHP - Office or Residential Based provides recovery-focused, trauma sensitive and informed practices, suicide safer care, and fosters a supportive and welcoming environment that promotes racial and health equity. QMHPs operate in a dynamic environment, develop extensive knowledge of community resources, collaborate with interdisciplinary teams, and cultivate a clinical skill set by forging therapeutic relationships with diverse community members. Interventions and services can be both office and community based and may require the use of a personal automobile. Individuals served may be diagnosed with mental illness, co-occurring substance use disorders, chronic health conditions, and/or IDD.

Staff members in this position are working under the supervision of a clinically licensed professional who provides ongoing evaluation and oversight of all assessments, diagnoses, and treatment. At this level, clinical assignments may be of moderate complexity and are handled with considerable independence, and complicated cases receive closer clinical review and supervision. 

Services provided may include individual, family and/or group skills training using evidence-based interventions, crisis assessment, and case management. 

Work is performed under general supervision with moderate latitude for the use of initiative and independent judgment.

Applicants should know:

• Best practices for treatment of complex behavioral health, developmental and/or co-occurring disorders
• Recovery-oriented and trauma-informed principles
• Motivational interviewing, cognitive behavioral approaches, and person-centered care
• Community resources; case management/service coordination principles, objectives, standards and methods; and program objectives, policies and procedures.
• Assessment of client needs. 
• Crisis intervention principles and techniques

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule. 

Integral Care employees are to be committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Integral Care defines diversity broadly to include race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, age, and other groups. 

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

• Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field.

License:

Required:

• Current and valid driver's license and a clean driving record.

Hours: As needed. 

Workdays: Varies. 

Salary: $22.35 - $23.47 an hour based on education plus an additional 10% Crisis Stipend.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities. 

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages:  Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)

QMHP Keywords: Qualified Mental Health Professional, QMHP, Case Manager, Rehabilitation Specialist, Service Coordinator, Mental Health Professional, Mental Health Specialist, Social Worker