Program Specialist

Job Number: 18-465-6403

Education: Graduated from an accredited college or university with a Bachelor's degree with a major in Human Services, Psychology, or Social Work is required. Master's degree in one of these areas is preferred. (Experience and education may be substituted for one another.)

Description: Located in the Behavioral Health Systems practice at Integral Care, this position is under the general supervision of the Operations Manager-Program Support. The Program Specialist (PS) performs complex quality assurance work in light of contractual and agency requirements, and Joint Commission accreditation standards. Upon identification of areas needing improvement, the Specialist works with practice leadership in the development, monitoring, and review of quality improvement initiatives. The Program Specialist serves as a training resource for clinical staff and managers with regards to Medicaid and other statutory regulations, documentation standards, and concepts related to person-centered care planning. The Program Specialist acts as liaison between the agency's MIS Department and the clinical practice, providing training and technical assistance in the use of the agency's electronic health record system, management reports, and other relevant information systems. This position has moderate latitude for the use of initiative and independent judgment.

Special Skills: Strong working knowledge of Microsoft Office programs, especially Excel and Access, is preferred; working knowledge of SQL is desirable. Candidate should have past experience in evaluation and/or data analysis, training others, and working in some capacity in the healthcare/mental healthcare field. Great attention to detail and ability to process and analyze large sets of data.

Licenses: Licensed Practitioner of the Healing Arts (LPHA), LPC, LCSW, Licensed Psychologist, or LMFT is preferred. Current and valid Texas driver's license and a clean driving record required.

Hours:  Monday-Friday, 8:00am-5:00pm.

Salary:  $51,985 annually.

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages:  Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)