Program Manager

Job Number: 22-025-11212

Program Manager Job Summary: The Home and Community-Based Services (HCS) waiver program provides robust services and supports to individuals diagnosed with Intellectual and Developmental Disabilities in Travis County. Integral Care provides service coordination of the HCS waiver program which includes:

1.  Robust assessment to support treatment planning (i.e., person directed planning).

2.  Coordination of services including the identification of service gaps and referral needs.

3.  Ongoing monitoring of services to ensure they are occurring, are helping the individual progress towards their identified goals, and that the individual is satisfied with their services.

4.  Crisis management thru the coordination of services to support individuals with IDD remain safely and happily in the community.

The HCS Program Manager will be a content expert about the HCS waiver program and responsible for ensuring the program meets Health and Human Services Commission (HHSC) standards for quality and compliance.  Additionally, the Program Manager will provide ongoing training and support to staff to build and maintain the team's capacity to meet expectations and grow professionally. 

This position is responsible for providing management of all functions of assigned areas. Program management includes oversight of the daily operations, contractual obligations, and quality assurance. The position is responsible for providing sound leadership and supervision, assisting with the area budget, continuously improving service practices, and participating in Center and community-wide planning. Performs work duties with high degree of autonomy. Completes functions as directed by the Practice Manager or designee.

The Candidate we are looking for is:

  • Energetic and motivated to work closely with unit staff in professional development, job training and meeting targets.
  • A self-starter, who is highly focused and highly organized.
  • A strong leader with excellent team building and performance coaching abilities.
  • Able to keep up in a fast-paced environment. 
  • Detail oriented and excels in documentation, time management, and delegation.
  • Timely and responds effectively to deadlines.
  • Highly skilled in Excel and Share Point.  Prefer experience in CARE and MBOW
  • Most importantly, someone who is looking to make a difference in peoples' lives.

Program Manager Education:


  • Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field.


  • Graduated from an accredited college or university with a Master's degree with a major specialization in Human/Behavioral/Social Services or related field.

Program Manager License: 


  • Current and valid driver's license and a clean driving record. 

Program Manager Experience:


  • Two years of experience working with persons with intellectual disabilities/developmental disabilities, mobility impairments, dual diagnoses, and/or hearing impairments.


  • Two years of experience in behavioral programming and development/implementation of person-directed planning, as applicable.

Hours:  Full-time; Monday-Friday, 8:00am-5:00pm.

Salary:  $72,789- $77,862 annually depending on experience.

Sign-on incentive: Integral Care looking to grow our teams with talented and caring people just like you. Currently, we are offering a $2,000 sign-on incentive for all newly hired employees! All newly hired employees will receive $1,000 on their first paycheck and $1,000 on the paycheck following their six-month anniversary. 

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities. 

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits: 

  • Medical, Dental and Vision insurance

  • Generous vacation/holiday/sick leave 

  • Life and Short-term/Long-term Disability Insurance

  • Employee Assistance Program (EAP)

  • 403(b) retirement account

  • 401(a) employer contribution retirement account

  • Gold's gym membership discount

  • Mileage reimbursement

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages:  Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)

LPHA Keywords: Mental Health Therapist, Mental Health Counselor, Licensed Professional Counselor, LPC, Licensed Clinical Social Worker, LCSW, Licensed Marriage and Family Therapist, LMFT, Behavioral Health Therapist, Psychotherapist, Senior Clinician, Licensed Clinician, Clinical Mental Health Professional, Program Therapist, LPHA, Licensed Practitioner of the Healing Arts, Licensed Practitioner, Therapist, Counselor

QMHP Keywords: Qualified Mental Health Professional, QMHP, Case Manager, Rehabilitation Specialist, Service Coordinator, Mental Health Professional, Mental Health Specialist, Social Worker

LCDC Keywords: Counselor, LCDC Counselor, LCDC Intern, Counselor Intern, Licensed Chemical Dependency Counselor, Substance Abuse Counselor, Direct Care Staff, Caseworker