Job Number: 24-6949
Job Summary: Continuity of Care Navigators perform moderately complex coordination work, provide preliminary assessment of a client's presenting psychiatric and/or co-occurring disorder(s), develop a plan to provide linkage to services sought or needed by the client, and to coordinate appropriate services to facilitate each client's success in achieving and maintaining the maximum possible level of independent functioning. This position is community-based and provides short term services to both with both adolescent and adult clients admitted to/discharged from the local network private psychiatric hospitals in Travis County. The services provided will focus on linkage to resources and aftercare, decreasing re hospitalization and ensuring that contractual obligations pertaining to continuity of care are being met.
This position serves individuals diagnosed with severe mental illnesses who may also have co-occurring substance use disorders and/or chronic health conditions utilizing a recovery based and trauma-informed perspective. The services that Continuity of Care Navigators provide require frequent coordination with external and internal providers is necessary to support individuals in achieving independent functioning. Continuity of Care Navigators provide coordination and discharge planning to assure that the individual is discharged to the least restrictive environment. Services may include coordination to assist the client in obtaining or maintaining employment, housing, medical care, dental care, food, clothing, utilities, financial assistance, transportation, legal assistance, or any other basic human need.
The position is an exciting and flexible position where we meet with Central Health funded clients after they’ve been admitted to a psychiatric hospital in Travis and some of Williamson County. While at the hospital, we work with the client and their treatment team, gathering pertinent information as well as acting as supplemental support.
After a client has discharged from the hospital, we try to contact them within 6 days and help with all that we can for a short time. The main goal for many of our interactions is to establish the clients in services. We provide brief interactions and interventions. We typically work with a client for a couple of weeks and up to a month. We mostly work with adults, but sometimes we work with children and interact with their families as well.
You are expected to be autonomous for most of your workdays. While we do have two offices you can work out of, most of our team works from home. We provide a laptop and phone for work purposes.
Skills that will serve you in this role: Staying organized, being technologically capable, having case management experience, client facing experience, trauma sensitive, person centered, and experience writing clinical notes.
Although staff members in this position are not typically LPHAs, staff members in this position are working under the supervision of a LPHA who provides ongoing evaluation and oversight of all assessments, crisis intervention, caseloads and client coordination. This position may have additional duties associated with providing bilingual communication services and requires the completion of a language competency test. Interventions and services are typically provided in the community and require the use of a personal automobile and cell phone. This position requires work availability for holidays and weekends on a rotational basis.
Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.
Integral Care employees are to be committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Integral Care defines diversity broadly to include race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, age, and other groups.
Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.
Education:
Required:
License:
Experience:
Preferred:
Hours: Full-Time.
Workdays: Monday - Friday, with rotating weekends.
Workhours: 8:00AM - 5:00PM.
Salary: $22.35 - $23.47 an hour based on education.
Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.
By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!
Employee Benefits:
Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.
All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.
For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages: Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)
QMHP Keywords: Qualified Mental Health Professional, QMHP, Case Manager, Rehabilitation Specialist, Service Coordinator, Mental Health Professional, Mental Health Specialist, Social Worker