Job Number: 24-12356

Job Summary: Intake specialists are Qualified Mental Health Professionals (QMHP) who provide services to individuals diagnosed with severe mental illnesses who may also have co-occurring substance use disorders and/or chronic health conditions. Intake specialists complete a variety of clinical assessments with clients to determine eligibility of services. If criteria is met, the intake specialist will coordinate on-going care.

Community Based Intake Specialists deliver their services at locations that best meet the needs of the individual client and this may be in the community or in an office. Use of a personal vehicle may be required.

Intake specialists utilize a person-centered, trauma-informed, recovery focused approach to forge therapeutic relationships with racially and culturally diverse individuals:

• To assess their psychiatric need
• To gather psychosocial history
• To evaluate individual strengths, needs, and goals
• To define and facilitate desired life outcomes
• Coordinate and manage client crises when they arise
• Identify potential service gaps and advocate with providers to ensure services are appropriate and adequate to clients' needs and preferences

The ideal candidate:

• Interested in working with adults with severe mental illness
• Interested in learning more about clinical diagnosis
• Interested in gaining clinical experience for advanced licensure
• Appreciates a faced past environment
• Self-motivated, independent, flexible, and appreciates variety in their work day
• Communicates effectively and professionally
• Organized, reliable, and skilled in time management
• Looking for a career that makes a real difference in peoples' lives

Intake specialists work under general supervision of the unit manager and/or the LPHA supervisor with moderate latitude for the use of initiative and independent judgment. Intake specialists who are master's Level clinicians are eligible for clinical supervision towards advance licensure from a board-certified supervisor, while employed with Integral Care. Intake specialists who are master's Level clinicians will have an opportunity to provide living skills training to clients under the supervision of an LPHA.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to be committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Integral Care defines diversity broadly to include race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, age, and other groups.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

• Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field. Master's degree preferred. 

License:

Required:

• Current and valid driver's license and a clean driving record.

Experience:

• Bilingual candidates preferred.

Hours: Full-Time.

Workdays: Monday - Friday.

Workhours: 8:00AM - 5:00PM.

Salary: $22.35 - $23.47 an hour based on education.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

• Medical, Dental and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's gym membership discount
• Mileage reimbursement

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages: Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)

LPHA Keywords: Mental Health Therapist, Mental Health Counselor, Licensed Professional Counselor, LPC, Licensed Clinical Social Worker, LCSW, Licensed Marriage and Family Therapist, LMFT, Behavioral Health Therapist, Psychotherapist, Senior Clinician, Licensed Clinician, Clinical Mental Health Professional, Program Therapist, LPHA, Licensed Practitioner of the Healing Arts, Licensed Practitioner, Therapist, Counselor

QMHP Keywords: Qualified Mental Health Professional, QMHP, Case Manager, Rehabilitation Specialist, Service Coordinator, Mental Health Professional, Mental Health Specialist, Social Worker

LCDC Keywords: Counselor, LCDC Counselor, LCDC Intern, Counselor Intern, Licensed Chemical Dependency Counselor, Substance Abuse Counselor, Direct Care Staff, Caseworker