Program Manager

Job Number: 21-800-10237 

Program Manager Job Summary: 

The Single Site Permanent Supportive Housing Program Manager provides leadership to multidisciplinary service teams that will engage, house and provide wraparound clinical support services to individuals experiencing chronic homelessness along with serious mental health disorders, substance use disorders and chronic health conditions.  This Program Manager supports the teams providing services at Terrace at Oak Springs and our new hotel conversion project.

Primary job duties include:

  • Provide direct supervision to case management and peer support staff.
  • Assist Practice Manager of Supportive Housing in developing policy and procedures and other aspects of the programs.
  • Ensure that programs comply with funding regulations, goals, and stakeholder expectations.
  • Ensure services offered are person centered, culturally competent and follow PSH best practices, including Housing First and Harm Reduction
  • Respond to emergencies and intervene in crises as necessary.
  • Coordinate resident selection, move-in, and orientation process.
  • Work closely with property management to promote the safety and security of both residents and staff.

Knowledge Skills and Abilities: 

  • Demonstrated knowledge of clinical treatment, especially evidenced based practices as related to mental health services to children, youth, and their families. 
  • Sensitivity and knowledge of the cultural characteristics of the population served. 
  • Knowledge of community resources and services available to children and their families. 
  • Demonstrated ability to maintain effective working relationships with supervisors, professional staff, support staff, and the general public. 
  • Demonstrated skills in the area of community liaison and public relations. 
  • Demonstrated ability to summarize plans and reports, making clear and effective written and oral presentations (including financial data). 
  • Knowledge and ability to engage in a wide range of negotiation techniques, procedures, and strategies. 

Program Manager Education:


  • Graduated from an accredited college or university with a Master's degree with a major specialization in Human/Behavioral/Social Services or related field. 

Program Manager License: 


  • Current and valid driver's license and a clean driving record. 
  • Licensed Practitioner of the Healing Arts (LPHA), LPC, LCSW, Licensed Psychologist, LMFT or PHD. 

Program Manager Experience:


  • Must have a minimum of three years' experience working with individuals in treatment for behavioral health disorders and/or recovery. 


  • Clinical supervisory experience 
  • Three years' administrative supervisory experience 

Hours:  Full-time; Monday-Friday, 8:00am-5:00pm, flexibility needed. 

Salary:  $72,789- $77,862 annually depending on experience.

Sign-on incentive: Integral Care looking to grow our teams with talented and caring people just like you. Currently, we are offering a $2,000 sign-on incentive for all newly hired employees! All newly hired employees will receive $1,000 on their first paycheck and $1,000 on the paycheck following their six-month anniversary.  

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities. 

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits: 

  • Medical, Dental and Vision insurance

  • Generous vacation/holiday/sick leave 

  • Life and Short-term/Long-term Disability Insurance

  • Employee Assistance Program (EAP)

  • 403(b) retirement account

  • 401(a) employer contribution retirement account

  • Gold's gym membership discount

  • Mileage reimbursement

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages:  Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)

LPHA Keywords: Mental Health Therapist, Mental Health Counselor, Licensed Professional Counselor, LPC, Licensed Clinical Social Worker, LCSW, Licensed Marriage and Family Therapist, LMFT, Behavioral Health Therapist, Psychotherapist, Senior Clinician, Licensed Clinician, Clinical Mental Health Professional, Program Therapist, LPHA, Licensed Practitioner of the Healing Arts, Licensed Practitioner, Therapist, Counselor

QMHP Keywords: Qualified Mental Health Professional, QMHP, Case Manager, Rehabilitation Specialist, Service Coordinator, Mental Health Professional, Mental Health Specialist, Social Worker

LCDC Keywords: Counselor, LCDC Counselor, LCDC Intern, Counselor Intern, Licensed Chemical Dependency Counselor, Substance Abuse Counselor, Direct Care Staff, Caseworker