Position Details

Learning and Development Coordinator

Job Number: 23-111-4341

Job Summary: Under the supervision of the Director of Learning and Development, the Learning and Development Coordinator works to ensure the smooth and effective functioning of training events (both live and online) for all departments by coordinating the logistics, systems and vendor relationships for training programs and sessions.  The Learning and Development  Coordinator is responsible for maintaining the organization's training calendar and training records, marketing departmental initiatives and monitoring compliance.  Provides technical expertise for the Relias Learning online platform, including orientations to the online system, back-end settings, user interfaces, database integrity, software upgrades and troubleshooting. This position also supports the delivery of training by managing supplies, assembling materials, and assisting instructors during training sessions as needed.

The Learning and Development Coordinator's duties include:

  • Assists with the onboarding of new hires
  • Provides timely and courteous service to participants and instructors
  • Maintains the organization's learning management system and training records, including adding courses to the system, pulling reports, managing user profiles, updating course records, and inputting evaluation feedback
  • Shows learners, supervisors, instructors, and administrators how to navigate the learning management system
  • Updates the master training calendar and markets upcoming classes
  • Maintains the designated training space and associated equipment
  • Provides support to instructors, including assembling supplies, setting up sign-in sheets and in-room media support as needed
  • Enters course evaluation forms into the system and transcribes comments
  • Updates staff training credentials in the electronic health record
  • Collects and monitors instructor certification records
  • Monitors staff compliance with training requirements and sends reminders to complete annual refreshers
  • Maintains awareness of mandatory training requirements outlined by the Texas Administrative Code
  • Participates in committees that advance staff development
  • Provides administrative support for Training Day, the annual internal staff development conference
  • May facilitate training either one-on-one or in a group setting up to 5% of the time. 
Regular, predictable attendance is an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to be committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Integral Care defines diversity broadly to include race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, age, and other groups.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care. schedule. 

Education:

Required:

  • Bachelor's degree from an accredited college or university with courses in instructional design, educational technology, communications, or related fields.  

License: 

Required:

  • Current and valid driver's license and a clean driving record. 

Experience:

Required: 

  • 1 - 2 years' experience as a learning management system administrator.
  • 1 - 3 years' experience in a customer service position.
  • Proficient in the Microsoft Office Suite, including Word, PowerPoint, and Excel.

Preferred: 

  • Experience in a training and/or healthcare professional development environment preferred.

Hours:  Full-time; Workdays; Monday-Friday, Workhours; 8:00am-5:00pm

Salary:  $24.64 an hour. 

Sign-on incentive: Integral Care looking to grow our teams with talented and caring people just like you. Currently, we are offering a $2,000 sign-on incentive for all newly hired employees! All newly hired employees will receive $1,000 on their first paycheck and $1,000 on the paycheck following their six-month anniversary. 

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities. 

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits: 

  • Excellent Medical, Dental and Vision insurance

  • Generous vacation/holiday/sick leave 

  • Life and Short-term/Long-term Disability Insurance

  • Employee Assistance Program (EAP)

  • 403(b) retirement account

  • 401(a) employer contribution retirement account

  • Gold's gym membership discount

  • Mileage reimbursement

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages:  Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)