Director of Population Health and Clinical Services

Job Number: 18-494-11071

Education: Graduated from an accredited college or university with a Master's degree with a major specialization in Human/Behavioral/Social Services or related field is required. Doctoral preferred. 

Description: The Director of Practice Management is responsible for instilling a culture of client care that provides top quality clinical services to all consumers.  This position has a high degree of responsibility for representing, promoting and collaborating for Integral Care clinical services in a progressive, positive and professional manner in the Travis County community.  Provides leadership and administrative oversight to assigned clinical services and support functions, including the development and implementation of new or expanded services in designated areas of responsibility. Oversight includes all budgetary, quality, staffing, and performance metrics for the Division, ensuring access and delivery of high quality recovery-focused services. Directly supervises Practice Administrators and assigned Practice Managers. This position has significant and high profile responsibilities with multiple governmental entities (Central Health, HHSC, etc.), local service agencies and numerous work groups and committees. This position is accountable for creating an atmosphere which encourages motivation, innovation and high performance. Recruits, selects and hires appropriate staff for the organization. Develops approaches for designing and implementing processes. This position has a broad scope of responsibility and oversight for programs, clinics and personnel. The Director is responsible for leading the design, implementation, and support of a robust agency wide population health management program. This position should identify and recommend technology innovations and opportunities to expand and customize the reporting and data analytic platforms to meet stakeholder data needs, stratify patient populations by risk and support improvement of organizational performance.

This position will develop the clinical and analytical capabilities required for holistic value-based care in a changing healthcare environment. The Director will proactively involve and collaborate with Integral Care program leadership, health promotion teams, prescribes, manage care organizations and local partners in identifying and improving patient experience, costs of care and health outcomes.

Key Responsibilities:

  • Design and implement a population health program to influence client care and improve health outcomes; specifically establishing the risk stratification tools and client priority listings to direct and guide the newly formed health promotion team's work
  • Recommend point-of-care and dashboard solutions to improve agency wide performance and clinical decision making
  • Develop strategies for program evaluation in order to demonstrate value to internal and external stakeholders, including payors and local partners
  • Demonstrate excellent communication and presentation skills with the ability to engage and coordinate staff, community stakeholders and executive leadership

A minimum of 5 years clinical supervision experience is preferred. Minimum of 5 years' experience in fiscal management, public policy, government agency or non-profit experience.  5-7 years of management experience in human services required.  5-7 years of experience in with programming languages like SQL, R and Python. Expertise in substance abuse, developmental issues, and/or child and adult behavioral health preferred.  Minimum of 2 years of experience with strategic planning and budgeting in large organizations. 

License: Licensed Practitioner of the Healing Arts (LPHA), LPC, LCSW, Licensed Psychologist, or LMFT is requiredCurrent and valid Texas driver's license and a clean driving record required.

Hours: Full-Time, Monday-Friday.

Salary:  $113,022 annually. 

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages:  Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)