Case Manager (QMHP)

Job Number: 25-6035

Job Summary: This QMHP case manager position provides case management services for People Living with HIV (PLWH) who have a substance use disorder and/or a mental health disorder. Case management includes a range of person-centered services that link clients with primary medical care, psychosocial services and other support services. Key activities include initial assessment of client strengths and needs; development of a comprehensive and individualized person-centered care plan; coordination of the services required to implement the plan; client monitoring to assess the efficacy of the plan; and periodic reevaluation and revision of the plan as necessary until discharged from services.


Case managers provide coordination, guidance, and assistance in accessing medical, social, housing, community, legal, financial, employment, vocational, and/or other needed services. Case managers provide assistance in obtaining medical, public benefits (for example - Medicare, Medicaid), social, community, legal, financial, and other needed services. Case managers assist clients in the completion of applications for commonly needed services, including SNAP food benefits, taxi vouchers, housing through Project Transitions (an Austin-area nonprofit that provides hospice, respite care, housing and support to people living with HIV), Housing Opportunities for People Living with AIDS, Best Single Source Plus, Section 8 and public housing, Meals on Wheels and More, the Texas HIV Medication Program, and Capital Metro's Metro Access transportation program. Regular communication, either by telephone or in person, is maintained with clients to establish rapport as well as to foster self-advocacy and increase self-sufficiency skills. Staff provide services in venues that are convenient to the client, which include telephone contact and office, community and home visits. Case managers provide referrals to clients as determined when appropriate or necessary. Referrals are a mutual decision between the client and case manager in which the client agrees to accept a service referral from the case manager for services not currently being accessed.


Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to be committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Integral Care defines diversity broadly to include race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, age, and other groups.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

  • Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field.

License:

Required:

  • Current and valid driver's license and a clean driving record.

Experience:

Preferred:

  • 1 or more years experience in Case management.
  • Bilingual preferred.

Hours: Full-Time.

Workdays: Monday-Friday.

Workhours: 8:00am-5:00pm.

    Salary: $23.25 - $24.41 an hour based on education, plus an additional 10% crisis stipend.

    Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.

    By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

    Employee Benefits:

    • Medical, Dental and Vision insurance
    • Generous vacation/holiday/sick leave
    • Life and Short-term/Long-term Disability Insurance
    • Employee Assistance Program (EAP)
    • 403(b) retirement account
    • Gold's gym membership discount
    • Mileage reimbursement

    Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

    All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

    For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages: Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)

    LPHA Keywords: Mental Health Therapist, Mental Health Counselor, Licensed Professional Counselor, LPC, Licensed Clinical Social Worker, LCSW, Licensed Marriage and Family Therapist, LMFT, Behavioral Health Therapist, Psychotherapist, Senior Clinician, Licensed Clinician, Clinical Mental Health Professional, Program Therapist, LPHA, Licensed Practitioner of the Healing Arts, Licensed Practitioner, Therapist, Counselor

    QMHP Keywords: Qualified Mental Health Professional, QMHP, Case Manager, Rehabilitation Specialist, Service Coordinator, Mental Health Professional, Mental Health Specialist, Social Worker