Job Number: 25-11747

Job Summary: The Program Manager will oversee all aspects of IDD Crisis Services. They will be responsible for the quality of services provided to people with Intellectual and Developmental Disabilities (IDD), complying with all State, Local and Federal rules and regulations; and the fiscal health of the programs. This position oversees the daily operations, contractual obligations, and budgetary needs for each IDD Crisis program. The position is responsible for providing sound leadership and supervision, managing the area budget, continuously improving service practices, and participating in Center and community-wide planning. This position performs work duties with a high degree of autonomy.

The candidate we are looking for is:

• Experienced in the field of intellectual and developmental disabilities and mental health and crisis services.
• Ability to apply trauma informed principles and values with knowledge, decisions, and treatment of all people served.
• Ability to remain calm, focused, and respond appropriately in crisis situations.
• Excellent people skills and ability to develop and maintain collaborative relationships with a variety of stakeholders.
• Effective in leading professional teams.
• Skilled in navigating complex support systems, including paid supports, families, and individuals in services.
• Knowledge of Medicaid and non-Medicaid services, ability to manage service system that meets these program requirements.
• An effective communicator, with excellent writing and oral communication skills.
• Organized and able to keep up in an extremely fast-paced environment.
• A self-starter who enjoys a career where no two days are the same.
• Detail-oriented and excels in documentation, time-management and delegation.
• Responsive to deadlines.
• Skilled in Microsoft office applications and can easily learn additional software skills.
• Above all, someone who is looking to make a positive difference in peoples' lives.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

• Graduation from an accredited college or university with a Bachelor's degree is required with a major in a social, behavioral, or human service field. Master's degree preferred.

License:

Required:

• Current and valid driver's license and a clean driving record.

Experience:

• Two years' experience working with persons with intellectual and/or developmental disabilities or in a mental health setting, crisis services, mobility impairments, dual diagnoses and/or hearing impairments, required.
• One to two or more years of professional experience in crisis related services preferred.
• Previous supervisory experience preferred.

Hours: Full-Time.

Workdays: Monday - Friday.

Workhours: 8:00AM - 5:00PM.

Salary: $82,700.80 - 105,435.20 annually.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

• Medical, Dental and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's gym membership discount
• Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.(PM16)