Practice Administrator

Job Number: 21-557-11510 

Job Summary:

The Practice Administrator is responsible for oversight of quality assessment and management of clinical services and business operations for assigned service delivery sites. Provides guidance and direction to Practice Managers to work to ensure the delivery of quality patient care and implementation of standardized processes. Supervises Practice Managers and completes performance evaluation for these employees. The Practice Administrator works closely with the Director of Practice Management or Chief Operations Officer to ensure the delivery of quality behavioral health services. This position has a high degree of responsibility for representing, promoting and collaborating for Integral Care clinical services in a progressive, positive and professional manner. This position will actively participate in community planning efforts as the behavioral health expert on behalf of the agency's LMHA duties. Provides leadership, administrative and clinical oversight to assigned clinical services including the development and implementation of new or expanded services and clinics in designated areas of responsibility. This is a high profile position requiring collaboration with key community stakeholders to include the City, County, Central Health and HHSCS. This position is accountable for creating a highly efficient and innovative practice with high performance standards. Recruits, selects and hires appropriate staff for the practice sites and programs. This position has a broad scope of responsibility and oversight for programs, clinics and personnel. 

Knowledge, Skills and Abilities

  • Understanding of behavioral health services best practices. 
  • Understanding of clinical and physician/patient protocols Medicaid, Medicare and other third party payment methods. 
  • Ability to apply extensive knowledge of complex principles and processes involved in business and organizational planning, coordination, and execution including resource allocation, leadership techniques and production methods. 
  • Skilled in forecasting moderately complex short and long-term budgeting and forecasting.  
  • Proven abilities in supervision (clinical/administrative) and allocation of resources of personnel. 
  • Extensive supervisory experience and the ability to create a high functioning team.  
  • Able to identify the nature of problems, develop and implement solutions, using the PDSA methodology. 
  • Tracks outcomes based on metrics and able to analyze data to improve practice operations.  
  • Highly skilled in providing guidance and direction to staff, including setting performance standards and monitoring staff.  
  • Strong interpersonal skills and the ability to establish and maintain effective working relationships within the organization and community.  
  • Ability to interact with diverse groups and lead them to consensus.

Education: 

Required:

  • Graduated from an accredited college or university with a Master's degree with a major specialization in Human/Behavioral/Social Services or related field.

License:

Required:

  • Licensure in the State of Texas as LPC, LCSW, LMFT, or Ph.D. Clinical supervision experience is required. 
  • Current and valid driver's license and a clean driving record.

Experience:

Required:

  • Minimum of seven (7) years clinical experience working with individuals with mental illness and/or substance use disorders.
  • Minimum of three (3) years supervisory and practice management experience, five (5) years preferred.
  • Minimum of three (3) years' experience in budget management. 

Hours: Full-time; Monday-Friday, 8:00am-5:00pm.

Salary$93,406. Plus an additional 10% crisis services stipend.

Why join us: Integral Care has proudly served Travis county residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities. 

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits: 

  • ยทMedical, Dental and Vision insurance
  • Generous vacation/holiday/sick leave 
  • Life and Short-term/Long-term Disability Insurance
  • Employee Assistance Program (EAP)
  • 403(b) retirement account
  • 401(a) employer contribution retirement account
  • Gold's gym membership discount
  • Mileage reimbursement

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages:  Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)