Authorization Specialist

Job Number: 23-550-11435

Job SummaryThe Authorization Specialist is responsible for daily oversight of authorization request and approvals requiring interface with internal and external persons/entities and any other activities related to reimbursement for services for ABH, CFS, or Crisis programs.  Performs regular updates and verification of insurance coverage.  Other regular work duties may also involve meeting and greeting consumers, facilitating consumer information, requesting payment for services rendered, handling various types of payments, issuing receipts for payment, retrieving message off facility voicemail, building schedules in the Electronic Health Record for the prescribers and other duties as requested.  The Authorization Specialist works under the direct supervision of the Office Manager or Clinical Team Lead with close coordination with the Practice Manager.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule. 

Integral Care employees are to be committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Integral Care defines diversity broadly to include race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, age, and other groups.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.



  • High School Diploma or equivalent.



  • Current and valid Driver's License and a clean driving record are required.


  • National Medical billing certification.



  • Two-year experience in insurance benefits (i.e. Medicaid, CHIP, Managed Care, private insurance).
  • Experience with procedural and diagnostic coding.

Hours: Full-Time.

Workhours; 7:30am - 5:30pm (Flexible).

Workdays; Four 10hr shifts or Five 8hr shifts.

Salary: $21.29 an hour.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities. 

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits: 

  • Medical, Dental and Vision insurance

  • Generous vacation/holiday/sick leave 

  • Life and Short-term/Long-term Disability Insurance

  • Employee Assistance Program (EAP)

  • 403(b) retirement account

  • 401(a) employer contribution retirement account

  • Gold's gym membership discount

  • Mileage reimbursement

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages:  Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16).