Job Number: 26-12461

Job Summary: The RPA assists clients in understanding their rights and available protections, documents concerns and potential violations, and maintains accurate records of all interactions. This position assists the RPO in identifying trends or areas of concern to help inform outreach efforts and/or educational materials for staff. The RPA also assists in gathering information for regulatory reporting requirements.

The RPA provides all services with a person-centered, trauma-informed approach and does so in a culturally and linguistically appropriate manner. The RPA frequently handles highly sensitive information, and collaborates with critical agencies, including Adult Protective Services (APS), Child Protective Services (CPS), and other state departments. The RPA must maintain confidentiality, adhere to ethical standards, and stay apprised of regulations related to client rights.

It is preferred that the Client Rights Protection Assistant meets qualifications of a Peer Support Specialist and be able to serve as a model of recovery by sharing their lived experience to bring hope and engages clients by providing education, advocacy, and/or outreach. If the Clients Rights Protection Assistant is a Peer Support Specialist, they should be advanced in their recovery and be willing and able to share their recovery story in a positive, motivational manner. Services provided may include training in recovery strategies, self-help, and self-advocacy, accessing healthcare services and community resources to facilitate the services the consumer needs, or any other supervisor-approved topic.

Competencies: effective communication; methods of providing support; consumer advocacy; crisis recognition; appropriate boundary setting; responding to crisis with self or others

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

• High School Diploma or GED equivalent.
  

License:

Required:

• Current and valid driver's license and a clean driving record.

Hours: Full - Time

Workdays: Monday - Friday.

Workhours: 8:00AM - 5:00PM.

Salary: $24.17 an hour.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us, and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

• Medical, Dental, and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's Gym membership discount
• Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex, or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.

This position requires the employee to reside in the state of Texas.