Program Specialist

Job Number: 21-138-6610

Why join us: Integral Care has proudly served Travis county residents for the past 50 years.  As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities. 

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

  • Aetna Medical, Dental and Vision insurance

  • Generous vacation/holiday/sick leave 

  • Life and Short-term/Long-term Disability Insurance

  • Employee Assistance Program (EAP)

  • 403(b) retirement account

  • 401 (a) retirement account plus match

  • Gold's gym membership discount

  • Mileage reimbursement

Program Specialist Job Summary:  Located in the Behavioral Health Systems practice at Integral Care, this position is under the general supervision of the Operations Manager-Program Support. The Program Specialist (PS) performs complex quality assurance work in light of contractual and agency requirements, and Joint Commission accreditation standards. Upon identification of areas needing improvement, the Specialist works with practice leadership in the development, monitoring, and review of quality improvement initiatives. The Program Specialist serves as a training resource for clinical staff and managers with regards to Medicaid and other statutory regulations, documentation standards, and concepts related to person-centered care planning. The Program Specialist acts as liaison between the agency's MIS Department and the clinical practice, providing training and technical assistance in the use of the agency's electronic health record system, management reports, and other relevant information systems. This position has moderate latitude for the use of initiative and independent judgment.

Special Skills:

  • Strong working knowledge of Microsoft Office programs, especially Excel and Access is preferred.
  • Working knowledge of SQL is desirable.
  • Candidate should have past experience in evaluation and/or data analysis, training others, and working in some capacity in the healthcare/mental healthcare field.
  • Great attention to detail and ability to process and analyze large sets of data.

Program Specialist Education:


  • Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field. 


  • Master's degree

Program Specialist License: 


  • Current and valid Texas driver's license and a clean driving record. 



Hours:  Full-time; Monday-Friday, 8:00am-5:00ppm. 

Salary:  $51,985 annually. 

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages:  Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)