Benefits and Eligibility Specialist

Job Number:22-043-8079

Job Summary: The Benefits and Eligibility Specialist (BES) is primarily responsible for obtaining, updating and verifying pertinent health benefits information and proof of residency. The BES provides specialized advocacy and assistance to consumers who may be eligible and wish to apply, or assist in appeal, for Supplemental Security Income/Social Security Disability Income, Medicaid, Patient Assistance Program, Affordable Care Act plans, and other healthcare benefits. The BES is supervised with under the general supervision of the Executive Assistant/Office Manager in close coordination with the unit Practice Manager. BES staff are also tasked with providing education about eligibility for services guidelines and unique health benefit coverage(s).



  • High School Diploma or GED equivalent required.



  • Current and valid driver's license and a clean driving record.



  • Two years' experience in working with Social Security disability claims, disability claims, Medicaid, and/or other benefits.


  • Bilingual in Spanish

Hours: Full-time; Monday-Friday, 8:45am-4:45pm.

Salary$16.27 an hour.

Sign-on incentive: Integral Care looking to grow our teams with talented and caring people just like you. Currently, we are offering a $2,000 sign-on incentive for all newly hired employees! All newly hired employees will receive $1,000 on their first paycheck and $1,000 on the paycheck following their six-month anniversary.

Why join us: Integral Care has proudly served Travis county residents for the past 50 years.  As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities. 

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

  • Medical, Dental and Vision insurance

  • Generous vacation/holiday/sick leave 

  • Life and Short-term/Long-term Disability Insurance

  • Employee Assistance Program (EAP)

  • 403(b) retirement account

  • 401(a) employer contribution retirement account

  • Gold's gym membership discount

  • Mileage reimbursement

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages:  Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)