keywords: therapist, counselor, psychiatry, counseling, mental illness, mental health, behavioral health, social services

Job Number: 26-11924

Job Summary: The Program Specialist performs complex quality assurance work in light of contractual and agency requirements, and Joint Commission accreditation standards. Upon identification of areas needing improvement, the Specialist works with practice leadership in the development, monitoring, and review of quality improvement initiatives. The Program Specialist serves as a training resource for clinical staff and managers with regards to Medicaid and other statutory regulations, documentation standards, and concepts related to person centered recovery planning. The Program Specialist acts as liaison between the agency's MIS Department and the clinical practice, providing training and technical assistance in the use of the agency's electronic health record system, management reports, and other relevant information systems. This position has moderate latitude for the use of initiative and independent judgment. This position is under the general supervision of the Operations Manager-Program Support (OMPS).

If acting in a team lead capacity, the Program Specialist Team Lead provides technical and oversight support to the Program Specialist team and serves as a liaison between the team and the OMPS. The PS Team Lead serves as a project leader as assigned by the OMPS and develops strategies to improve and enhance Program Specialist team efforts. The PS Team Lead represents the team at various meetings as requested by the OMPS and provides feedback to the Manager regarding Program Specialists work performance.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule. 

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

• Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field. 

License:

Required:

• Current and valid driver's license and a clean driving record

Experience:

Required:

• Experience in evaluation and/or or data analysis.
• Experience and/or eligibility for credentialing as a Qualified Mental Health Professional (QMHP).
• Proficient in Microsoft Excel - intermediate to advanced.

Preferred: 

• Experience in direct client care in mental health or intellectual disabilities.

Hours: Full-Time.

Workdays: Monday - Friday.

Workhours: 8:00 AM - 5:00 PM.

Salary: $64,181.06 - $81,824.12 annually.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us, and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

• Medical, Dental, and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's Gym membership discount
• Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex, or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.

This position requires the employee to reside in the state of Texas.