Job Number: 26-10649

Job Summary: Operations Manager - Special Projects reports directly to the Director of Program Integrity & Contract Compliance and is responsible for the planning, development, management, and implementation of projects as assigned. Work will include coordination, communication, and collaboration with Managed Care Organizations (MCOs) regarding oversight of Texas Resilience and Recovery Prior Authorizations, Clinical Reviews, and Appeals. This leadership position works in collaboration with non-clinical areas including fiscal operations, quality management, utilization management, and management and information systems in order to implement new initiatives and improve current clinical processes. This position coordinates and/or supervises the activities of personnel involved in the coordination of activities with Managed Care Organizations as well as special projects as assigned. 

The Operations Manager - Special Projects is expected to promote a culture of care that provides top quality clinical services to all individuals. This position is also accountable for creating an atmosphere which encourages motivation, innovation, and high performance and is responsible for recruiting, selecting, and hiring appropriate staff for the organization. This position perform duties with a high degree of independence, initiative, and judgment. Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

• Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field. Master's degree preferred.

License:

Required:

• Current and valid driver's license and a clean driving record.

Experience:

Required:

• Experience in Administration and Evaluation relevant to assignment.

Hours: Full-Time.

Workdays: Monday - Friday.

Workhours: 9:00AM - 5:00PM.

Salary: $86,008.83 - $109,652.61 annually.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us, and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

• Medical, Dental and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's gym membership discount
• Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex, or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.

This position requires the employee to reside in the state of Texas.

LPHA Keywords: Mental Health Therapist, Mental Health Counselor, Licensed Professional Counselor, LPC, Licensed Clinical Social Worker, LCSW, Licensed Marriage and Family Therapist, LMFT, Behavioral Health Therapist, Psychotherapist, Senior Clinician, Licensed Clinician, Clinical Mental Health Professional, Program Therapist, LPHA, Licensed Practitioner of the Healing Arts, Licensed Practitioner, Therapist, Counselor