Job Number: 26-8090

Job Summary: This position operates within a high-impact, variable-paced environment and requires a clinician who can pivot between periods of focused readiness and high-intensity crisis response. You will provide immediate clinical support to individuals experiencing a mental health crisis, including receiving direct transfers from 911 call takers, conducting rapid risk assessments, providing telephonic de-escalation, and determining the appropriate level of care.

The role involves assessing demographic, social, and clinical information to determine the level of risk to self or others, including assessing for suicide risk, psychosis, and acute distress. Clinicians will also manage multiple software and communication systems simultaneously, navigating 911 dispatch technology and electronic health records while remaining fully engaged with the caller.

You will collaborate closely with APD, EMS, and TCSO to coordinate safe and appropriate crisis responses. This work contributes to building a national model for compassionate, effective, and equitable mental health crisis response and has a measurable impact on reducing arrests, use of force, and officer time on scene by connecting individuals to the right care at the right time.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

• Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field. Master's degree preferred.

License:

Required:

• Current and valid driver's license and a clean driving record.

Experience:

Preferred:

• Experience in Crisis Mental Health, Severe Mental Illness, Call taking.
• Bilingual in Spanish.

Hours: Full-Time.

Workdays: 8:00AM - 8:00PM, 6:00PM - 6:00AM, 12:00PM - 12:00AM.

Workhours: Sunday, Wednesday, Saturday or Sunday, Wednesday, Friday.

Salary: $24.18 - $25.39, plus an additional 10% crisis stipend.

Position may be eligible for an additional shift differential pay.

• Second Shift: $3.25/hour.
• Third Shift: $7.25/hour.
• Weekend Shift: $8.00/hour.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

• Medical, Dental, and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's Gym membership discount
• Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.

This position requires the employee to reside in the state of Texas.

LPHA Keywords: Mental Health Therapist, Mental Health Counselor, Licensed Professional Counselor, LPC, Licensed Clinical Social Worker, LCSW, Licensed Marriage and Family Therapist, LMFT, Behavioral Health Therapist, Psychotherapist, Senior Clinician, Licensed Clinician, Clinical Mental Health Professional, Program Therapist, LPHA, Licensed Practitioner of the Healing Arts, Licensed Practitioner, Therapist, Counselor

QMHP Keywords: Qualified Mental Health Professional, QMHP, Case Manager, Rehabilitation Specialist, Service Coordinator, Mental Health Professional, Mental Health Specialist, Social Worker