Job Number: 26-12904 / 26-12905 / 26-12906

Job Summary: The Resource Ambassador role supports a dynamic environment where staff, vendors, clients, and visitors regularly access Integral Care's services and facilities. This position is responsible for helping maintain a safe, welcoming, and secure environment across the premises by monitoring activity, observing potential safety concerns, and responding appropriately to incidents.

Resource Ambassadors apply their experience in security, de-escalation, and first aid to promote safety and prevent issues such as theft, vandalism, or disruptive behavior. Through strong observational skills and timely response, they help identify and address potential risks while supporting a calm and respectful atmosphere for everyone on site.

Resource Ambassadors assist in protecting staff, clients, visitors, vendors, and organizational assets while contributing to a secure and supportive environment for all individuals accessing Integral Care facilities.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

• High School Diploma or GED.

License:

• CPR/First Aid certification, or the ability to obtain certification within 6 months of hire.
• Current and valid driver's license and a clean driving record required.

Experience:

• A minimum of 2 years of experience in a security role is preferred. 
• Training in de-escalation technique is preferred.

Hours: Full-Time.

Workdays: Monday - Friday.

Workhours: 7:00AM - 5:00PM.

Salary: $24.17 an hour.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

• Medical, Dental and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's gym membership discount
• Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.