Program Manager

Job Number: 21-683-11559

Program Manager Job Summary: Program Managers are responsible for managing services delivery, team operations and ensuring the provision of recovery-focused, person-centered care with a trauma-informed perspective.

Responsible for supervision of staff within the specifically assigned service(s) units including, but not limited to, areas of client care, self-care, professional development, time management, performance review and feedback.

Identifies and implements strategies for ongoing program development and achievement of contractual and budgetary goals.

Engages staff to ensure the highest quality of care and effective use of provider staff time and resources.

This position has a broad scope of responsibility and oversight for programs, clinics and personnel and/or carries an individual case load. On-call responsibilities may be required dependent upon unit protocols.

This position may have additional duties associated with providing bilingual communication services and requires the completion of a language competency test.

Additional Duties and Responsibilities:

Maintains professional relationships with community agencies and regional school districts whose students or consumers receive services from CFS. Participates in community and Integral Care committees as assigned. Manages staff and resources so that requirements of relevant funding sources, such as insurance and grants. Prepares and has oversight of the financial budget of the unit.

Knowledge Skills and Abilities:

  • Demonstrated knowledge of clinical treatment, especially evidenced based practices as related to mental health services to children, youth, and their families.
  • Sensitivity and knowledge of the cultural characteristics of the population served.
  • Knowledge of community resources and services available to children and their families.
  • Demonstrated ability to maintain effective working relationships with supervisors, professional staff, support staff, and the general public.
  • Demonstrated skills in the area of community liaison and public relations.
  • Demonstrated ability to summarize plans and reports, making clear and effective written and oral presentations (including financial data).
  • Knowledge and ability to engage in a wide range of negotiation techniques, procedures, and strategies.

Program Manager Education:

Required:

  • Graduated from an accredited college or university with a Master's degree with a major specialization in Human/Behavioral/Social Services or related field.

Program Manager License: 

Required:

  • Current and valid driver's license and a clean driving record. 
  • Licensed Practitioner of the Healing Arts (LPHA), LPC, LCSW, Licensed Psychologist, LMFT or PHD. 

Program Manager Experience:

Required: 

  • Must have a minimum of three years' experience working with individuals in treatment for behavioral health disorders and/or recovery. 

Preferred: 

  • Clinical supervisory experience.
  • Three years' administrative supervisory experience.

Hours:  Full-time; Monday-Friday, 8:00am-5:00pm, flexibility needed.

Salary:  $72,789- $77,862 annually depending on experience.

Sign-on incentive: Integral Care looking to grow our teams with talented and caring people just like you. Currently, we are offering a $2,000 sign-on incentive for all newly hired employees! All newly hired employees will receive $1,000 on their first paycheck and $1,000 on the paycheck following their six-month anniversary. 

Why join us: Integral Care has proudly served Travis county residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities. 

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits: 

·  Medical, Dental and Vision insurance

·  Generous vacation/holiday/sick leave 

·  Life and Short-term/Long-term Disability Insurance

·  Employee Assistance Program (EAP)

·  403(b) retirement account

·  401(a) employer contribution retirement account

·  Gold's gym membership discount

·  Mileage reimbursement

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages:  Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16) 

LPHA Keywords: Mental Health Therapist, Mental Health Counselor, Licensed Professional Counselor, LPC, Licensed Clinical Social Worker, LCSW, Licensed Marriage and Family Therapist, LMFT, Behavioral Health Therapist, Psychotherapist, Senior Clinician, Licensed Clinician, Clinical Mental Health Professional, Program Therapist, LPHA, Licensed Practitioner of the Healing Arts, Licensed Practitioner, Therapist, Counselor

QMHP Keywords: Qualified Mental Health Professional, QMHP, Case Manager, Rehabilitation Specialist, Service Coordinator, Mental Health Professional, Mental Health Specialist, Social Worker