Job Number: 26-12601
Job Summary: The Medicaid Access Coordinator provides advanced coordination and subject-matter expertise to help clients access Medicaid and other public benefits. This role manages Integral Care's participation in the Texas Community Partner Program (TCPP), supports complex cases, delivers staff training, and improves workflows related to financial assessments, eligibility documentation, and benefits navigation. The position also plays a key role in supporting agency compliance with DPP-BHS requirements and strengthening Medicaid eligibility documentation to maximize reimbursement for behavioral health services.
The Medicaid Access Coordinator provides client support through assisting clients with Medicaid, SNAP, TANF, CHIP, and other benefit applications and renewals, monitoring and enrolling Medicaid-eligible clients, including delegating cases as needed, and supporting clients using YourTexasBenefits.com, including account setup and document uploads. The role will also support clients in troubleshooting application delays, denials, and HHSC requests for additional information, as well as handling complex or escalated cases requiring coordination across programs.
The Medicaid Access Coordinator will also provide coordination with Health and Human Services to manage Integral Care's participation in the Texas Community Partner Program, including onboarding, recertification, reporting, and staff training. Finally, the role will provide leadership and training to the financial teams, including coordinating CBO training records and enrollment, providing day-to-day guidance and technical support to Client Access Navigators, and providing training on Medicaid eligibility rules, document verification, YourTexasBenefits tools, and DPP-BHS expectations related to accurate eligibility determination.
Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.
Integral Care employees are to strive to maintain a trauma-sensitive workplace, to embrace trauma-sensitive and informed practices, and to foster a supportive and welcoming environment of care.
Education:
Preferred:
License:
Experience:
Required:
Hours: Full - Time.
Workdays: Monday - Friday.
Workhours: 8:00AM - 5:00PM.
Salary: $61,124.46.
Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities.
By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us, and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!
Employee Benefits:
All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex, or age.
For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.