Job Number: 24-12335

Job Summary: The Application Developer is responsible for managing the development, customization, and maintenance of Integral Care's Electronic Health Record System (EHR), and reports directly to the Director of Application Support. This position will oversee internal development needs within the agency's EHR, Netsmart myAvatar, and will work closely with business units to translate clinical and operational needs into effective technical solutions. This position is crucial for ensuring that EHR users across the organization are equipped with the tools, knowledge, and support needed to maximize system efficiency.

Key Responsibilities:

•  EHR System Management: Manage requests for EHR configuration, customization, and setup, with a focus on Netsmart myAvatar.
• Technical Support & Analysis: Provide ongoing analysis, troubleshooting, and technical support to ensure the EHR system meets the evolving needs of the organization's operating units.
• User Training & Documentation: Develop training materials and comprehensive documentation to inform and guide end-users on system updates, changes, and new features.
• Interface Development: Assist in the design, development, and maintenance of integrations between the EHR and other healthcare systems to ensure seamless data exchange.
• Stakeholder Collaboration: Collaborate with cross-functional teams to identify operational requirements and create system workflows that improve patient care and internal processes.
• Quality Assurance: Test system enhancements, updates, and new features to ensure optimal performance and user satisfaction.

Required Qualifications:

• Experience with EHR platforms, particularly Netsmart myAvatar.
• Strong understanding of database administration in a healthcare environment.
• Proficiency in designing and implementing software interfaces using APIs and custom workflows.
• Excellent problem-solving and analytical skills, with a focus on process improvement and system optimization.
• Strong communication skills to translate complex technical concepts into user-friendly documentation and training.
• Ability to work in a fast-paced environment, managing multiple projects and priorities.

Regular, predictable attendance is an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to be committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Integral Care defines diversity broadly to include race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, age, and other groups.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

• Bachelor's degree in Business, Computer Sciences, Statistics, or related field.
  

License

Required:

• Current and valid driver's license and a clean driving record.

Experience:

Required:

• A minimum of 3-5 years of experience in EHR development, application development, or other computer sciences work, preferably within the behavioral health or healthcare sector.
• Knowledge and experience with electronic health record application system administration strongly preferred.

Hours: Full-Time. 

Workdays: Monday - Friday.

Workhours: 8:00AM - 5:00PM.

Salary: 75,733 annually. 

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities. By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

• Medical, Dental and Vision insurance

• Generous vacation/holiday/sick leave

• Life and Short-term/Long-term Disability Insurance

• Employee Assistance Program (EAP)

• 403(b) retirement account

• Gold's gym membership discount

• Mileage reimbursement

Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages: Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16)